Values & Client Commitment
M. L. A. takes its commitment to client satisfaction seriously and has been built around core values which, to this day, inform everything that we do. This means in choosing us you can expect:
RESPONSIVE AND RELIABLE
KNOWLEDGABLE AND SOLUTION BASED
TRUSTWORTHY AND HONEST
QUALITY AND SERVICE DELIVERY - EVERYTIME
We are proud to partner and support all of our Clients
“M.L.A played a pivotal role in ensuring the smooth and secure construction of our full fibre network on the picturesque Isle of Wight. Their involvement as the organisations competent source of health and safety advice brought a sense of assurance and professionalism to our project. In terms of overall service, M.L.A exceeded our expectations and seamlessly integrated into our team, fostering open communication and collaboration at all stages”.
Wightfibre
“We have worked with M.L.A for several years now, on each occasion we have found Michael and his team knowledgeable, reliable and proportionate in their input and advice. We have the confidence and trust in M.L.A to communicate and correspond directly with our clients, knowing they will be advised in line with current regulations and dealt with in a professional manner”.
Howard: Fairbain: MHK – Architects
“Sale Group have worked with Michael and now his team, for over 5 years.
Michael was instrumental in building a strong and positive safety culture within our business. His and now his team’s approach, mean they are invited to visit all Sale projects, no matter the value, work with our maintenance division and our latest evolution, Sale Nugen.
We are extremely proud of our safety record and reputation, M.L.A have played a lead role in us achieving and maintaining it”.
SALE Group:
"We have used M.L.A to monitor our sites for a number of years now. They are a trusted and reliable partner who provide our teams with accurate and proportionate advice. We also appoint M.L.A as our Principal Designer on design and build contracts, their detailed knowledge of the regulations means our projects are projects are delivered within the spirit of CDM2015 and provides our end client with reassurance and confidence”.
Epiphany
"TFA have been consistently using M.L.A. for over 3 years now but before that we have dipped in and out of their services for more like 6 years.
As a specialist subcontractor who is primarily involved in commercial fitout both in the busy London market as well as nationally, we always believed that the best way to deliver our H&S service was by having a directly employed manager, and we did this for many years, using M.L.A. to support our service when needed.
However, I am now a firm believer that this directly employed route wasn’t the best for our clients, our business, and especially our labour teams on site. Outsourcing and using M.L.A. gives us a targeted and widespread range of opportunities that has helped to drive up our contractors scores and make us a better and safer organisation.
As a business that has numerous projects running across the country, our clients expect regular visits, audits, training, and involvement. Using M.L.A. has given us the ability to field their specialists who may be visiting and reporting on multiple projects daily. We could never offer this level of service with a directly employed H&S Manager.
M.L.A.’s team are always approachable and professional, and we find them to be a close knit and friendly team of people that we can easily interact with. This is no mean feat in a part of our industry that can seem daunting and full of pitfalls”.
TFA Interior Projects Ltd
“Bloomsbury Construction Group Ltd (BCG) have worked with Michael and his team for several years now. M.L.A were our first safety consultant appointment; they came highly recommended and have not let us down. M.L.A are responsive, professional, and work collaboratively with both the BCG directors and our on-site delivery teams. We have complete confidence in the M.L.A team and see them as an extension of our team. M.L.A have further demonstrated their skill and care with advice on recently secured projects which are of higher value and more challenging in scope within the high-end residential refurb market. We wouldn’t hesitate in recommending them to other industry stakeholders, as Michael and his team are extremely likeable, hardworking, ethical and genuinely good people who will be pivotal in our further scaling of the business for many years to come!”.
Bloomsbury Construction Group
APPROACH | M. L. A.
Far from providing a generic, “one size fits all” service, our highly motivated consultants approach each and every task with a fresh, enthusiastic outlook. This ensures that whether we’re providing basic health and safety support, or solutions for the most unique and challenging of environments and circumstances, you’ll receive a service that’s precisely tailored to your requirements. When you choose M. L. A. to deliver training, draw up risk assessments, or serve as your principal designer on an upcoming project, what you receive will be detailed, company-specific, and ready to embed within your current operational approach and practices.
Committed to client collaboration and clear, transparent communication, we take any opportunity we can to help you not just meet regulatory obligations, but surpass them. This can give you an edge on competitors and assist in the winning of new clients, while freeing up time to run your business and push things to the next level.
All our consultants have backgrounds in construction or event management, and have onsite/operational experience working within their sector for Tier 1 Principal Contractors or SMEs. This experience means we understand better than anyone the challenges our clients experience, and can deliver the kinds of expert advice and support that will help you overcome them, and move on to the seamlessly running of your business on a day-to-day level without unforeseen setbacks throwing a spanner in the works.